DDS delivers individually tailored IT support and managed services. We provide a complete remote and onsite support presence – effectively an outsourced IT department at a fraction of the cost. We manage your network; you concentrate on running your business. DDS can optimise performance and enhance remote access by secure means creating greater flexibility for your systems, streamlining your organisation’s IT proficiency. Proactive monitoring 24/7 helps us avoid unnecessary downtime of your servers, email systems and network connectivity. Our dedicated team of highly trained support engineers will carry out security and vulnerability checks on your IT infrastructure, recommending future proof strategies that retain resilience with strong counter measures, ensuring the integrity of your systems and networks. We provide and manage backup solutions, cloud servers and services, antivirus, anti spam, content filtering, SSLs, domain hosting, email services and much more. Clients ring on direct lines to our help desk, or email us out of hours.
Larger organisations may have their own “first line” IT staff; DDS integrate well, working with these teams to provide “second and third line” support.
We recommend anyone considering outsourcing their IT support to visit our premises and view the measures and resources available to protect and support your crucial business systems.